SatyaBase

Support

How can we help?

📧 Contact Us

For general inquiries or support:
support@satyabase.com

❓ Frequently Asked Questions

What does SatyaBase verify?

SatyaBase verifies WHEN and WHERE a proof video/photo was captured. We do not test chemical purity or product quality.

I scanned a QR and it says 'Invalid'. What does this mean?

This could mean the batch was never registered, was revoked by the maker, or the QR code was printed incorrectly. Contact the seller for clarification.

How do I become a verified maker?

Sign up at satyabase.com/login, complete your profile with your FSSAI license details, and our team will review your application.

Can I report a suspicious product?

Yes! On any verification page, tap 'Report an Issue' at the bottom to flag a product for review.

How it WorksLegal

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